At Play Roa, we welcome orders from customers all over the world. We want to make the international ordering and shipping process as smooth and hassle-free as possible. Please read the following policy to understand how we handle international orders and shipping:
You can place an international order on our website just like you would for a domestic order. Please ensure that you provide accurate and complete shipping and billing information, including your name, address, phone number, and email address.
We accept payment for international orders in USD (United States Dollars) only. You can pay for your order using a major credit card or PayPal. Your payment will be processed in USD, and your bank may charge a currency conversion fee.
We ship international orders via a reliable and trackable courier service. Shipping costs will be calculated at checkout based on the weight and destination of your order. Please note that international orders may be subject to customs fees, taxes, and duties, which are the responsibility of the customer. We cannot predict or control these fees, so please check with your local customs office for more information.
International orders may take longer to arrive than domestic orders due to customs clearance and other factors. Delivery times vary depending on the destination country and shipping method selected at checkout. Please note that we are not responsible for delays caused by customs or other factors outside of our control.
We will provide you with a tracking number once your order has shipped. You can use this number to track your order online and see its progress. Please note that tracking information may not be available for all countries.
Our international return and exchange policy applies to all international orders. Please see our Return and Exchange Policy for more information.
If you have any questions or concerns about our international ordering and shipping policy, please contact us at [email protected].
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